Omega was recently accepted into the Economic Gardening Initiative hosted by Louisiana Economic Development (LED). Described by LED as a, “a market research program that provides virtual access to information tailored to your specific needs,” the Economic Gardening...
If you have read my past posts or heard me speak before, or if you follow Omega on social media, you probably know that I am a fan of Simon Sinek. I have read many of his books, and I am a big believer in his golden circles principle of starting with “why.” I...
At Omega, we talk a lot about engaging employees and improving the employee experience. We take steps to increase engagement among Omega’s staff, and our concierge services help our clients in engaging their employees. With that in mind, we are proud to sponsor—and...
Employee engagement. What is it exactly, and why does it matter? A lot has been written about the topic, and a lot of companies have tried a number of tactics to increase engagement among their staff. Omega has a unique take on on employee engagement from two points...
Every company has a culture. A company’s culture can be good, it can be bad, or it can be ugly, but it is a culture nonetheless. I am a firm believer that a strong company culture not only gets current employees performing at their best, but also attracts employees to...
How do you want your staff to treat your customers? I could write a whole article (or maybe even a book) about customer service, but suffice to say you want your employees acting warm, respectful, and friendly to your customers. There are several basic habits you want...
Lawers, engineers, accountants, and consultants across industries utilize a revenue model known as billable hours. A concept well-known to many, “billable hours represent work hours that a staff member reports as being chargeable to a client.” Simply put, work is...
At Omega Concierge, we’re not afraid to do things a little differently than what’s considered the norm. For example, we pay our employees to read to help them grow, and we invest in our people to get the most out of them. Our core values are “ethics,” “excellence,”...
You’ve probably already noticed, but the workforce is changing. Baby boomers are retiring, and young people are graduating high school, trade schools, and college every year—and heading straight into the workforce. Millennials, those born between 1981 and...
Spring is finally here, which means festival weather and crawfish season here in Louisiana, and of course, spring cleaning. Omega’s concierge staff is happy to help with personal errands and other personal tasks throughout the year, but we’ve identified five ways our...
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