You’ve heard it from us before: Omega takes pride in how we go about our work. We are obsessed with customer service, we put an emphasis on company culture, and we encourage our staff to find their purpose. It stands to reason, then, that our pandemic-era...
Because the relationship that hospitals have with their patients is unlike a traditional customer relationship, customer (patient) satisfaction can be difficult to measure and its importance difficult to quantify. However, high patient satisfaction is important for...
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