Omega Concierge was featured in a recent “Small Business Spotlight” by the New Orleans Business Alliance (NOLABA). The spotlight article featured an interview with Omega Founder and CEO Ben Zapata. During the interview, NOLABA asked Ben about the founding of Omega, our recent growth, and our plans for the future.
The following is an excerpt from the interview:
NOLABA: You’re a company that has taken advantage of New Orleans’ small business/entrepreneurial ecosystem. Can you tell us how you have you utilized these small business resources to help Omega Concierge grow?
The 2013 decision to take advantage of small business resources was a game-changer for Omega. We went through the Goldman Sachs 10,000 Small Business Program, which I cannot say enough positive things about. Through the program and its partners, including the Hope Credit Union, we have seen real growth. Getting involved with the New Orleans, St. Tammany and Jefferson Chambers have helped us make new connections as well.
NOLABA: What has been the number one key to Omega Concierge’s success so far?
Our culture is the number one key to Omega’s success. Our staff provides service that is consistent and timely. I believe this consistency can be attributed to the culture we have built. We’ve been able to hire people that buy into our core values.
NOLABA: What is your pitch to a prospective customer to get them to use Omega Concierge?
It varies by the customer, but when pitching our employee concierge services, I say:
“Our services make for a happier, more productive workplace. Employee concierge services allow your people to focus on work. Looking at our services as an employee benefit, you can attract and retain talent and show your employees that you care about them.”
The entire Small Business Spotlight can be found on NOLABA’s website. Omega Concierge thanks the New Orleans Business Alliance for helping to tell our story.
About the New Orleans Business Alliance: A public-private partnership, New Orleans Business Alliance (NOLABA) is the official economic development agency for the City of New Orleans. NOLABA was formed in 2010 through a coalition of business and civic leaders to employ the best practices in economic development to reposition New Orleans as the ideal intersection of commerce and culture. Learn more at www.nolaba.org.