by Ben Zapata | Jan 15, 2019 | Uncategorized
The Walt Disney Company and its Disney Theme Parks are well-known for their commitment to a creating a magical experience. Disney is also known as a model for customer experience and customer services lessons. In fact, Disney created the Disney Institute to... by Ben Zapata | Nov 21, 2018 | Company News
In 2009, I was a guy with an idea and a dream. I knew that New Orleans-area hospitals would benefit from patient and staff concierge services, but convincing them of this was something else. With Thanksgiving upon us, I am taking the time to reflect about who and what... by Ben Zapata | Nov 5, 2018 | Company Culture
Omega Concierge has a practice that gets some puzzling looks when I tell people about it: we pay our employees to read. You read that right: we pay hourly employees for every book report they hand to me—salaried employees are required to turn in quarterly book... by Omega Concierge | Oct 29, 2018 | Company News
On Wednesday, October 31, Omega’s Founder & CEO Ben Zapata is speaking at Happy, Healthy Workplace Part 2: Company Culture seminar. As part of the Prosper Jefferson seminar series, JEDCO and the Jefferson Chamber are bringing together experts in...
Recent Comments