As we pointed out at the program kickoff in November 2018, the New Orleans Health Innovators Challenge is an annual competition for healthcare startups that was designed to drive healthcare innovation and investment in New Orleans. It is hosted by the New Orleans...
I was recently invited to speak at a Human Resource Seminar by the Jefferson Chamber of Commerce. The presenters discussed various aspects of human resources, including hiring, company policies, and other aspects of HR. I shared my experience building a culture at...
The Jefferson Chamber of Commerce and the Jefferson Economic Development Corporation (JEDCO) are continuing their Prosper Jefferson series in 2019, and on Wednesday, February 27, Omega’s Founder & CEO Ben Zapata will speak at a seminar in focused on human...
The Walt Disney Company and its Disney Theme Parks are well-known for their commitment to a creating a magical experience. Disney is also known as a model for customer experience and customer services lessons. In fact, Disney created the Disney Institute to...
Thanksgiving is in our rearview mirror, and that means the next month is going to be busy with tree trimming, holiday partying and gift buying. Not to mention all that goes into the end of the year for running a business. We’ve identified ways in which concierge...
In 2009, I was a guy with an idea and a dream. I knew that New Orleans-area hospitals would benefit from patient and staff concierge services, but convincing them of this was something else. With Thanksgiving upon us, I am taking the time to reflect about who and what...
Omega Concierge takes pride in our people. We believe we have built a culture that embodies our core values: excellence, ethics, and education. In this “Omega Profile” series, we spotlight our people, and next up is Jamir Valentin, a valet at Ochsner Kenner. Jamir’s...
In 2017, the New Orleans Business Alliance (NOLABA) launched the inaugural New Orleans Health Innovators Challenge, and they’re getting ready for round two. The program consists of a pitch competition for healthcare startups and was designed to drive...
Omega Concierge has a practice that gets some puzzling looks when I tell people about it: we pay our employees to read. You read that right: we pay hourly employees for every book report they hand to me—salaried employees are required to turn in quarterly book...
On Wednesday, October 31, Omega’s Founder & CEO Ben Zapata is speaking at Happy, Healthy Workplace Part 2: Company Culture seminar. As part of the Prosper Jefferson seminar series, JEDCO and the Jefferson Chamber are bringing together experts in...
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